e-Adept is a life-changing, mobile phone based navigation tool which enables visually impaired persons to move around Stockholm independently.
It was made possible thanks to a new and ambitious approach to procurement and an agile contract. Overall, the pilot helped deliver city-wide value by increasing the freedom, mobility and employment opportunities of end users, while resulting in savings for relatives and city services.
Visually impaired end users were not only involved in the earliest stage of e-Adept, but also participated in the development of the final product.
An agile, mission driven contract allowed the city and provider to focus on working with visually impaired residents to create the most valuable solution.