Agile contract management (CM) is a flexible, partnership oriented approach emphasising collaboration with the supplier. It can mitigate risks more effectively than the traditional ‘waterfall’ model in larger or complex projects.
The confidence of people in your promise to listen, inform and empower them without manipulation. Don’t take this for granted as many communities (especially the most vulnerable) have had disappointments in the past.
Co-creation involves residents, stakeholders (and at times providers) in the design or delivery of a product, plan, service or policy. It can be done in a variety of formats from workshops to jointly building infrastructure.
Communities will be empowered to shape their future if they can intuitively grasp the innovation on offer. Instead of seeing the gadget, they need to see how it can be combined and fit into a desirable future.
A strategy that defines of the purpose, values, goals and methods by which innovations in mobility will be deployed in your city. It can be a comprehensive city-wide strategy or an action plan for a short-term undertaking.
A method to deal with new, disruptive new mobility services that reach your city. You may get petitioned by constituents, asked permission by an operator or they may just show up (and ask forgiveness later).
The evaluation framework is made up of the criteria, methods and people you will use to select winning proposals. A good evaluation framework will not only guarantee transparency, but secure good outcomes and mitigate risks.
Cities delegate decision-making power, budgets or control over services to residents. A wide range of formats exist such as binding votes, access to funds, oversight control, access to information, representation on committees.
Explain to participants why you want to involve them, what they have to gain and what you expect them to give. A narrative is not just a compelling poster, but a vision of a journey you hope to co-create with your stakeholders and residents.
Community engagement needs to capture, without manipulation, what priority needs, problems and aspirations are held by residents. They often include Key Performance Indicators or other outcome measures to track progress.
A prototype take an abstract idea, policy or plan and making it real enough for citizens and stakeholders to engage to it and provide reactions. Typically, prototypes use the simplest means possible to achieve the effect.