(Agile) Contract Management

A strategy that defines of the purpose, values, goals and methods by which innovations in mobility will be deployed in your city. It can be a comprehensive city-wide strategy or an action plan for a short-term undertaking.

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Contract management can reap significant value from projects and manage risks early and collaboratively.

Using incremental delivery allows more regular checkpoints to track progress and spot problems to be solved.


In 2018 Edinburgh City Council asked its planning department to report on and provide a strategy for better engagement of young people in the planning process to give young people a stronger voice on issues which affect their lives, showcase their ideas and talents. Ultimately, the aim was to challenge the status quo and create a more positive perception of youth in society.

Measures included a youth volunteer program, planning workshops at schools with youth and children, co-creation activities at youth events and festivals, including specific requirements for developers to include children and youth in pre-project consultation and creating a dedicated youth survey for the city centre transformation and mobility plans.

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Define CM goals upfront

How can we use CM to improve outcomes? Write CM goals and practices into tender documents to build awareness with suppliers and clarify questions before bid. Ideally you will find suppliers that appreciate a proactive CM approach.

Involve the CM team

If CM is handled by a different team, involve them in planning and resourcing conversations. Make sure you have a shared understanding of agile practices.

Describe what Agile means for you

Define how agile methods set out metrics and methods and intervals of measuring performance, the way you work with the supplier to improve outcomes.

Deliver agile CM

Manage, measure, improve, measure, manage…

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