Santiago brought users, doctors, nurses, health officials and bidders together through a multi-stage contracting process to tackle long wait times in primary healthcare. Finalists at each stage received growing stipends to support their participation, prototyping and pilots.
- Ideas competition
- Demo day
- Neighborhood prototyping bootcamp
- Pilot contract
- A full-scale contract (national roll-out)
The winning solutions were impactful in reducing waiting times, cost effective and had wide acceptance from users, funders and regulators—resulting in accelerated adoption.